All articles ← Knowledge Base Can Piccam upload photos I’ve been tagged in on Facebook? Do I get free storage for inviting people to SharedPix? Existing users: What happens to my account after pricing? How do I know my photos and videos have finished uploading? How do I reset or change my password? How to back up your cloud data with Piccam Desktop How to backup and view videos How to backup Dropbox photos How to backup Facebook photos How to backup Instagram photos How to change your account information How to create custom photo Tags How to delete photos How to delete Tags How to delete your Piccam account How to download the Piccam Desktop How to earn free storage How to export and share multiple photos How to export and share photos from Piccam How to find your Account information How to find your Piccam email address How to forget your password and reset it How to free up storage on your phone with Piccam How to get Piccam for iPad How to import photos from your Mac How to install the Piccam app extension for iOS 8 How to invite friends and share the app for 2 GB How to join SharedPix contests How to login to the Piccam Desktop How to manage your subscription account - Android How to manage your subscription account - iOS How to open Piccam in camera mode How to redeem an invitation code for 2 GB How to report bugs to Piccam How to set a secure pincode How to upload photos and videos / check permissions How to upload photos from a digital camera or SD card How to upload photos from iPhoto How to use EchoPix How to use private SharedPix™ photo albums How to use the "Clean My Phone" feature How to use the Piccam Desktop Learn more about your Piccam account Uploading mobile photos from your device What are Smart Tags? What happens if I didn’t enter my invitation code when I registered? What happens if my credit card is rejected? What happens to my photos and videos if I cancel my plan? What happens to my photos and videos if I run out of space? What is 'Background upload'? What is 'Upload with WiFi only'? What is SharedPix™? What is the Free account? What is the Piccam Desktop? What is the Unlimited account? When do I get my free storage for inviting friends? Why are my photos and videos blurry? Why are there duplicate photos from Instagram / Facebook? Why aren’t my most recent photos or videos uploading? Why is Piccam using storage on my phone? Why is the red notification badge stuck at 1? Why is there an arrow on some of my photos and videos? Why isn’t Piccam uploading all of my photos from Dropbox / Desktop?