I suggest you ...

Have better customer service

There is no one reaching out to me for a about a month now. I sent 3 emails, messages with a detained explanation and still no one responds. I am one of the first customers that you ever had with Trunx. I have my life saved with you guys and now I can’t get to my pictures I tried it on my old phone and I tried on my new phone and I deleted the app and put it back on and won the pictures start to upload again it just freezes. I can’t do anything. Pop-up comes up to rate the app and then it just kicks you out and that’s it and pictures are just they’re frozen and not uploading. So now I’m missing so many things and it’s not just pictures it’s also documents. I trusted your service for so long and now I feel like I’m being ignored and screwed over. The documents and pictures of personal and some of them I needed for my divorce case. I requested someone get in touch with me a soon as possible as I cannot wait any longer. Thank you in advance!

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    Ruslana shared this idea  ·   ·  Admin →

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